April 28, 2004
April 22, 2004
Suite Dreams
My trip to Houston has been filled with technical difficulties and
customer service responses. When I discovered that my hotel room did not
contain the requested DSL connection, I alerted the front desk. They
responded by moving me to a lovely suite with a separate bedroom and a
kitchen. Of course the DSL still didn't work, but I endured the problem in
much greater comfort.
